Terms of Use

VartiQ · version 2026-10-29 · PrayukTech

1. Agreement

These Terms of Use are an agreement between you and PrayukTech ("we", "us") about your use of VartiQ (the "service"), including its web app, mobile apps, admin tools and developer API. By creating an account or using the service you agree to these Terms and confirm you have read the Privacy Notice. If you do not agree, do not use the service.

2. Who can use VartiQ

• You must be at least 8 years old. If you are under 18 you need the permission of a parent or guardian: you give their details when you sign up, we send them a private link, and your account opens when they agree. They can switch some features off (calls, location sharing, being found by new people, public channels), disable the account, or delete it. At 18 these controls end.
• You must give a mobile number that you own and can receive codes on. A business account also needs a working email address and a correct business category.
• To log in on a browser (a computer), you make a one-time passcode in the app on the phone you signed up on and type it with your mobile number. The passcode lasts 2 minutes and works once. While that phone is logged in, a browser cannot log in with an SMS code. You can sign browsers out in the app.
• One person, one account per mobile number. You are responsible for what happens under your account, so keep your login codes, secret codes and devices safe, and tell us if you think someone else has access.

3. How you may use it

You agree not to:

• break the law, or ask or help anyone else to;
• send spam, scams, unwanted bulk messages or misleading offers, or use the service to harass, threaten, abuse or exploit anyone;
• post or send unlawful content, including content that sexually exploits children, promotes violence or hatred, infringes someone's rights, or spreads malware;
• pretend to be another person or business, or misuse the Verified badge;
• record a call without the agreement of everyone on it, or use any recording unlawfully;
• upload a profile photo that shows nudity or sexual content, violence, or a child in a way that could harm them; that you do not have the right to use; or that shows another person without their agreement;
• use location sharing to follow, track, stalk or harass anyone, or share another person's location without their agreement;
• try to break, probe, overload or get around the security of the service, or collect other people's data in bulk;
• sell or share access to your account.

4. Your content

You own what you send and post. You give us the limited permission we need to store it, deliver it and show it to the people you send it to or make it visible to (for example a public channel or a business profile). You are responsible for your content. Content in public channels and business profiles can be seen by anyone who opens them.

5. Channels, business accounts and Verified badge

• Channel owners and admins are responsible for what they post. Anyone can report a channel; we may remove content or channels and suspend accounts that break these Terms.
• Business accounts must be accurate and lawful: products, prices, hours and contact details must be real. We do not guarantee, endorse or take part in any sale between a business and a customer.
• The Verified badge means the account holder completed an identity check with a verification provider. It is not an endorsement of the person, the business or what they say.

6. Premium

• Premium is bought in advance for a day, a month or a year. It does not renew by itself; buying again extends it. Prices are shown before you pay and may change for future purchases.
• Premium also lets a parent or guardian of a young person under 18 change that person's parental controls (calls, location sharing, being found by new people, public channels). Agreeing to a child's account, disabling it and deleting it are always free, and a child's safe default settings apply without Premium.
• Premium lets you keep more profile photos (5 instead of 2 by default) and change your picture automatically every 7 days.
• Payments are handled by a payment provider. VartiQ never sees your card or bank details.
• Refunds: [describe your refund policy here, for example "Premium is not refundable once activated, except where the law requires"]. This is for your lawyer to confirm.
• When Premium ends, the extra features stop; your chats and data stay, within the free limits.

7. Calls and recording

Voice and video calls depend on your network and device. Emergency calls are not supported; use your phone's regular emergency number. Recording a call needs the agreement of everyone on the call, given in the app. You alone are responsible for any recording you make and for how you use it.

8. Developer API

The developer API (API keys and webhooks) is off unless an administrator turns it on. If you use it, you are responsible for the software you connect, for keeping your keys secret, and for following these Terms and the law. Messages sent through the API are not end-to-end encrypted.

9. Suspending or ending accounts

You may delete your account at any time in the app (Settings → Privacy and consent). Your account is then permanently disabled: your login stops working at once, and your chats, media and personal data are erased within 24 hours (a basic record that the account existed is kept; see the Privacy Notice). You can sign up again as a new account. We may suspend or end an account, with or without notice, if you break these Terms or the law, if we are required to, or to protect people or the service. We will tell you why where we can.

10. Disclaimers and limits

The service is provided "as is" and "as available". We work hard to keep it running and safe, but we cannot promise it will always be available, error-free or that messages will always be delivered. To the fullest extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you for anything connected with the service is limited to [amount: for your lawyer to confirm, for example the amount you paid us in the last 12 months]. Nothing in these Terms limits liability that cannot be limited by law.

11. Changes

We may change these Terms or the service. If a change is important, we will tell you in the app and ask you to accept again. If you keep using the service after a change takes effect, that means you accept it.

12. Law and contact

These Terms are governed by the laws of India. The courts at Jaipur, Rajasthan have jurisdiction, subject to any rights you have under consumer protection law. Questions: prayuktech@gmail.com. Complaints: our Grievance Officer, Grievance Officer name, grievance@prayuktech.com.